Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
No. South Carolina state law does not include any provisions that require we take Section 8 Vouchers. However, in some instances, Section 8 is a wise decision because it is a guaranteed income from the state. Set up a meeting and we can let you know if Section 8 is good for your investment. -
Does a Property Manager need to be licensed In South Carolina?
Yes! The state of South Carolina has several requirements that must be fulfilled before they will grant a real estate or property manager's license. The applicant for a license must meet continuing education, pass either the real estate agent or property managers exam, have a background check completed, be insured, and have permission from their Broker to conduct PM duties. -
Can you put the money directly into my account?
Absolutely. In fact, we insist. If we had to send you a check monthly, it would be a waste of both our time, money and energy. The bank info in the portal, that you can change at any time, is the account we deposit the funds into. -
Do you sell real estate too?
Yes, and we offer our clients two benefits:
- 1. If you buy/sell any property using us, we will credit your account 6mos of property management fees, and
- 2. we discount our sales fee, always!
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Do you have electronic and automated systems set up?
Yes, not only do our owners each have access to an online portal, so do our residents. This makes things like document signing, fund transfers, maintenance requests, and owner statements so much easier and transparent between all parties. -
How long of a lease do you sign?
Our leases range from a minimum of 6 months to a maximum of 24 months. If less than 1 year, we would discuss the term limits with you. -
How soon can you start managing my property?
We can start whenever you are ready. The only thing we need is the Property Management Agreement, signed by you, to get started. -
Who holds the tenant security deposit?
We hold onto all security deposits on the resident’s behalf. We hold these in a dedicated trust account as required by law. At the time of move out we will assess the home for any damages or cleaning fees and disburse the remaining funds back to the resident as necessary within the mandated timeframe for our state. -
Do I have to pay a management fee if my property is vacant?
No. We believe we should only be paid if you get paid. So, our management fee is a percentage of the actual rent we collect. If we do not collect any rent, or if the property is vacant, you don’t pay us anything. -
How do you advertise my rental property?
Our extensive and proven marketing program attracts high quality applicants from a variety of sources. We market on many free and paid sites to find the best tenants. -
Should I leave behind my washer & dryer?
You must maintain any personal property you leave behind. That means that if you provide it, you must fix it when it breaks. Therefore, we recommend our owners only leave well-functioning washers & dryers in the property. For more information on personal property watch this video. -
Can I be involved in the selection of a tenant?
No. You can trust us to minimize the risk of a poor-quality tenant. Our applicant screening process has processed over 20,000 applicants and we know exactly what to look for in a high-quality tenants. We comply with all fair housing rules and regulations. -
Do I have to accept pets in my rental?
Although you do NOT have to accept pets in your rental, over 70% of all tenants come with pets. That means should you chose NOT to accept pets, you are reducing your prospective inquires by 70%. We do recommend our owner-clients allow pets, and we provide our owner-clients with a $1,000 damage guarantee.